Reference

2hollis Legal Terms for India

This page sets out how 2hollis handles account access, payments, records and request handling for India.

Local-law accessAccount recordsPayment checksChange requests

Access, Payments and Local Law

2hollis Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We use this legal section to explain how access works, how we handle account data and when extra checks can appear. If you are in India, the payment names in our flow are UPI, Paytm and PhonePe, and the same local rules can shape deposits, withdrawals

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and edits to your account details. When a rule depends on your region or on the payment method you choose, we follow the stricter path until the check is clear. We keep transaction and support records for legal, tax, fraud and dispute purposes only as long
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as needed, then remove or anonymise them where our process allows. We do not keep data for casual browsing, and we do not use it for anything outside the account task you are trying to complete.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST ROUTES

Where to Send Legal Requests

If you need help with account access, data correction or a legal request, use the channels below and send the message from the email on file.

RECORD CARE

How We Handle Your Records

This is how we handle records inside the account flow: we keep data collection narrow, use cookies for sign-in and session memory, and ask for extra checks only when the request could…

Data Use

We collect only the details needed to run your account, confirm payments and answer legal requests. That usually means login data, contact details, transaction records and any proof you send for a specific change.

Cookies

Cookies remember sign-in state, language choice and session movement between pages. They also help us detect repeated failed logins. If you clear them, some saved settings may disappear until you sign in again.

Access Checks

Before a withdrawal or sensitive edit, we may ask for extra checks such as an account match or payment proof. That step keeps the trail clean and stops unauthorised changes from moving ahead.

Retention

We keep transaction logs, chat records and identity files only for the period needed for law, tax, fraud prevention and disputes. After that, we remove or anonymise them where our process allows.

Change Requests

To ask for a copy, correction or deletion, send the request from the email on file and say exactly which record you want changed. We may ask for more proof if the data is sensitive.

Access Control

Use a strong password, keep your OTP private and sign out on shared devices. If you spot a login you do not recognise, tell us at once so we can check the session and protect the account.

Legal Questions About Your Account

These are the common legal points we get asked about: who can access the account, what data stays on file, how corrections work and why we may ask for extra checks before sensitive actions. If your question is not listed, use the contact routes above and send it from the email on file so we can verify it quickly. We reply through the same channel unless the request needs another proof step.

You can use it only where local law permits the service. If a region or method is restricted, we block that path rather than letting you start a flow that cannot be completed.

We may keep account details, payment traces, chat history and verification files for law, tax, fraud and dispute handling. Once that need ends, we remove or anonymise the records through our retention process.

Yes. Send the request from the email linked to the account and name the field that needs fixing. If the change touches sensitive data, we may ask for more proof first.

Extra checks help us confirm that the person asking is the account holder and that the payment trail matches. That protects withdrawals, edits and other sensitive actions from misuse.

Cookies keep you signed in, remember language choice and help us spot unusual session changes. If you block them, some pages may forget your settings and ask you to log in again.

Use the contact route on this page, write from the email on file and include your account ID plus the request type. That helps us route it without back-and-forth.

If you want the account closed, send the request through the listed contact path. We may keep certain records for law or dispute handling, then remove the rest when allowed.

2hollis Legal Terms for India

Where to Send Legal Requests

How We Handle Your Records

Data Use

Cookies

Access Checks

Retention

Change Requests

Access Control

Legal Questions About Your Account

01 When can I use this site?

02 What records stay on file?

03 Can I ask for corrections?

04 Why do you ask for extra checks?

05 How do cookies affect my account?

06 How do I contact you about a request?

07 Can I close the account later?

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